SHIPPING
Item/s are shipped via Australia Post with a signature required. Please allow 24hrs for your order to be dispatched.
STANDARD SHIPPING within Australia (5-10 business days)
EXPRESS SHIPPING within Australia (1-3 business days)
STANDARD SHIPPING within New Zealand (5-10 business days)
FLAT RATE INTERNATIONAL (7-12 business days)
*Please note: International orders may incur customs and import charges depending on the value of your order and the country your order is addressed to. These fees are not included in your Flat Rate International shipping cost but are the responsibility of the person receiving the goods. Yknot Merchandise is not able to estimate or apply these fees or charges. Please check with your country’s postal and customs agency/service if you require more information.
TRACKING YOUR ORDER
- You will received an email with your tracking information as soon as your item/s has been dispatched.
- If you would like to know where your order is after it has left Yknot head office, please contact Australia Post with your tracking details for further assistance.
- If you misplace your tracking number please contact customer service on info@yknotfishing.com.au and we will be more than happy to assist.
*Please note unfortunately we cannot be held accountable for any lost, damaged or misplaced item/s once they leave our HQ's.
LOCAL PICK UP
- Local pick-up will be available from LARRAKEYAH NT.
- Please call or text us on 0497 134 797 or send us a Facebook/Instagram message to arrange collection.
- We require a text on the day of collection so we can schedule your pickup time.
If you have any questions or require further assistance, please don't hesitate to drop us a line during business hours.